Frequently Asked Questions (FAQ)
When is Inawashiro Ski Resort open?
We are scheduled to be open from December 22, 2023 (Fri) to March 24, 2024 (Sun).
Lift operation hours are from 8:30 to 16:30.
Night skiing is from 16:00 to 22:00 (*Every Saturday and on designated days).
Please note that operating hours may change depending on snowfall and weather conditions.
Sun Salutation Skiing is from 6:30 to 8:30 (*Sundays between January 15, 2023, and March 12, 2023).
For detailed lift operating hours, please click here .
Lift operation hours are from 8:30 to 16:30.
Night skiing is from 16:00 to 22:00 (*Every Saturday and on designated days).
Please note that operating hours may change depending on snowfall and weather conditions.
Sun Salutation Skiing is from 6:30 to 8:30 (*Sundays between January 15, 2023, and March 12, 2023).
For detailed lift operating hours, please click here .
How deep is the snow?
Please check the
official website
of Inawashiro Ski Resort for snow depth information in the Base Area, Sky Area, and Minero Area.
Is night skiing available every day?
Night skiing is available every Saturday and on designated days.
Designated days include December 31, 2023, January 1, 2024, January 2, 2024, January 7, 2024, February 11, 2024, and February 23, 2024.
Designated days include December 31, 2023, January 1, 2024, January 2, 2024, January 7, 2024, February 11, 2024, and February 23, 2024.
Is there a place I can store my luggage?
Coin lockers and cloakrooms are available.
Coin lockers and cloakrooms are located in Center House Bandai, ISK, Minero Center House, and Snow House.
Coin lockers and cloakrooms are located in Center House Bandai, ISK, Minero Center House, and Snow House.
How big are the lockers? What do they cost?
The locker sizes and prices are as follows.
| Size | Dimensions (W × D × H) | Price |
| Small | 42cm × 64cm × 34cm | ¥500 |
|---|---|---|
| Medium | 42cm × 64cm × 52cm | ¥700 |
| Large | 42cm × 64cm × 87cm | ¥900 |
If all the lockers are in use or if you have any items that do not fit into the lockers,
you may use our cloakroom service (¥1,000).
you may use our cloakroom service (¥1,000).
Are there bathing facilities such as hot springs?
There are not any hot springs on resort grounds.
However, there are nearby day-use hot spring facilities available. Please contact us for details.
However, there are nearby day-use hot spring facilities available. Please contact us for details.
Is there an entrance fee other than the lift pass?
There is no entrance fee.
What are the hours for the circulation shuttle bus?
The bus operates continuously between 8:30 and 17:00.
On nights with night skiing, it operates until 19:00.
On nights with night skiing, it operates until 19:00.
Besides cash, what other payment methods are accepted at the restaurants?
Restaurant payments are handled through ticket vending machines.
In addition to cash, cashless payments are accepted (Suica, PASMO, nanaco, WAON, Rakuten Edy, iD, PayPay).
*Note: Some locations may not accept certain payment methods.
In addition to cash, cashless payments are accepted (Suica, PASMO, nanaco, WAON, Rakuten Edy, iD, PayPay).
*Note: Some locations may not accept certain payment methods.
Are there indoor facilities where children can rest?
Center House Bandai has two kids' spaces/rooms.
Is there a daycare facility?
There is no daycare facility.
How much does parking cost?
Parking lots may be used free of charge.
Which parking lot should we use as a large tour group?
Please go to Hayama Chuo Parking Lot D (reservation required).
Are chains or studless tires necessary?
It depends on the snow conditions, but equipment is generally necessary for mountain roads in winter.
If your vehicle does not have studless tires, please prepare chains for driving on snowy roads.
If your vehicle does not have studless tires, please prepare chains for driving on snowy roads.
What are the operating hours for the internal circulating bus?
The bus operates from 8:00 to 17:00.
On nights with night skiing, it operates until 19:00.
On nights with night skiing, it operates until 19:00.
Can I make a reservation by phone? Are same-day reservations allowed?
Unfortunately, same-day reservations are not accepted.
Reservations must be made via our online reservation system.
Reservations must be made via our online reservation system.
Is it possible that the shuttle bus from Inawashiro Station gets too crowded to board?
We increase the number of shuttle buses when there are many passengers boarding the shuttle buses.
Which is the nearest rental location to go by shuttle bus?
Since the shuttle bus departs and arrives at Center House Bandai, Center House Bandai is the closest rental location.
Is there transportation to the station?
Free shuttle buses are available to Inawashiro Station.
We also offer free shuttle buses from several major stations (reservation required).
For details, please refer to the "Access" section on our website. Check our free shuttle bus timetable .
We also offer free shuttle buses from several major stations (reservation required).
For details, please refer to the "Access" section on our website. Check our free shuttle bus timetable .
Is it really free on weekdays for members?
Yes. Lift passes are free on weekdays.
Also, there are no membership fees nor annual fees, so please join the Ina Ski! Club.
Also, there are no membership fees nor annual fees, so please join the Ina Ski! Club.
Should I register my child even if they are not yet in school?
Preschoolers receive free lift tickets, so registration is not necessary.
I registered, but I haven't received an email.
If you are using a carrier email (e-mail service provided by phone company),
there is a possibility that automactic emails, etc., are filtered due to spam settings.
Please be sure to allow emails from our domain.
Also, please check your junk mail or spam folder.
there is a possibility that automactic emails, etc., are filtered due to spam settings.
Please be sure to allow emails from our domain.
Also, please check your junk mail or spam folder.
How do I make a reservation online?
The procedure for making a web reservation is as follows:
Log in to Ina Ski! from the official website.
↓
Select reservations from the member menu.
↓
Select the service you want to reserve.
↓
Select the date.
↓
Select the payment method.
↓
Confirm the reservation details.
↓
Reservation completed.
I made a reservation but need to cancel. Is that possible?
The cancellation policy varies depending on the service.
■Tickets and Rental
・If you cancel on the day of your reservation, no cancellation fee will be charged.
If you do not cancel by 11:59PM the day of your reservation, you will be charged 100% of the reservation cost.
Please use the link provided in the reservation email, or go to the
Reservation Confirmation page
in the Ina Ski! member menu to cancel by the above deadline. Please ensure that your cancellation is confirmed before the deadline.
■Inawashiro Global Snow School
You may cancel your reservation free of charge until 11:59AM the day before your scheduled lesson by using the link provided in the reservation e-mail, or going to the
Reservation Confirmation page
in the Ina Ski! member menu. If you do not cancel by the deadline, you will be charged 100% of the lesson cost.
If you do not cancel by the deadline, you will be charged 100% of the lesson cost.
■Personal Break Area, Clear Dome, Slopeside Tent
You may cancel your reservation free of charge until 11:59PM the day before your scheduled lesson by using the link provided in the reservation e-mail, or going to the
Reservation Confirmation page
in the Ina Ski! member menu. If you do not cancel by the deadline, you will be charged 100% of the reservation cost.
If you do not cancel by the deadline, you will be charged 100% of the lesson cost.
■Shuttle Bus
You may cancel your reservation up to one day before your reservation by using the link provided in the reservation e-mail, or going to the
Reservation Confirmation page
in the Ina Ski! member menu.
■Free Group Ski/Snowboard Lesson
You may cancel your reservation up to one day before your reservation by using the link provided in the reservation e-mail, or going to the
Reservation Confirmation page
in the Ina Ski! member menu.
Where can lift tickets be purchased?
Lift tickets can be purchased at Center House Bandai, ISK, Minero Center House, Snow House, and Sansui.
Are middle school and high school students eligible for child prices?
They fall under adult pricing.
Are there group rates?
Group rates are available for groups of 20 or more.
Please contact us by phone for details.
Please contact us by phone for details.
What is a Priority Lane Pass?
It is a one-day pass that allows you to board lifts ahead of the general lane on all lifts.
Limited to the first 500 visitors per day.
Limited to the first 500 visitors per day.
What slope is recommended for beginners?
The Central Slope in the Base Area is a wide course suitable for beginners.
The slope is gentle, making it suitable for children's practice as well.
The slope is gentle, making it suitable for children's practice as well.
Can I ride the lift down?
Only the Base No.1 Quad and Minero No.1 Quad, where restaurants are located at the top of the lift.
Can sleds, snow skates, and snow scoots be used on the slopes?
You can use them on the Hayama Slope and the West Slope, accessible by riding the Base No.2 Quad.
Are small items such as goggles available for rental?
We do not rent goggles, gloves, or hats.
Please prepare them yourself. You can also purchase them in our shops.
Please prepare them yourself. You can also purchase them in our shops.
Can I switch between skis and snowboards?
Switching is possible, but there is a fee of ¥1,000 per switch.
Can I rent/reserve individual items?
Individual rentals are available.
There are no web reservations to rent items individually, so please visit a rental location on the day of your visit.
There are no web reservations to rent items individually, so please visit a rental location on the day of your visit.
Are helmets available for rental?
Helmets are unavailable for rental. Please prepare your own.
Are short/fun skis available?
Yes, they are available.
Advance reservations are not accepted, so please rent them on the day of your visit.
Advance reservations are not accepted, so please rent them on the day of your visit.
Are sleds available for rental?
A wide variety of Sled, tube, and strider rentals are available for ¥1,000/day.
Exchange them whenever you'd like!
Exchange them whenever you'd like!
What sizes are available for children?
Ski boots: from 15.5 cm.
Board boots: from 14.5 cm.
Clothing (top and bottom): from 100 cm.
Board boots: from 14.5 cm.
Clothing (top and bottom): from 100 cm.
There is no rental fee listed for preschoolers. How much is it?
The fee is the same as for elementary school students.
Is a reservation required for the school?
A reservation is required.
Please make a reservation via our web form by 12:00 on the day before the lesson.
Please make a reservation via our web form by 12:00 on the day before the lesson.
I am completely new. What kind of lessons are available?
Our school offers various lesson levels from beginners to advanced skiers.
For more details, please visit the official website services section. Check the Inawashiro Global Snow School (IGSS) page .
If you have any questions, contact us directly at 0242-62-3800
For more details, please visit the official website services section. Check the Inawashiro Global Snow School (IGSS) page .
If you have any questions, contact us directly at 0242-62-3800
What payment methods are accepted at restaurants besides cash?
The payment methods at each restaurant are as follows:
| Restaurant Name | Payment Method |
|---|---|
| Restaurant Mi・ra・ra | Cash / Cashless |
| Restaurant Koyo no mori | |
| Restaurant Hayama | |
| Restaurant Rara | |
| Restaurant Nina (Open only on Saturdays, Sundays, and public holidays) | |
| Restaurant I.S.K | Cash only |
| Bandai-san Terrace Restaurant | |
| Hyobaku Terrace Restaurant | Cash / Credit Card / PayPay |
| Rara Cafe | Cash / PayPay |
| Minero Snacks | Cash only |
| Catering (Bandai) |
*Cashless Payment List
Suica, PASMO, nanaco, WAON, Rakuten Edy, iD, PayPay
Is there a space for children to play?
We have a Kids Park.
You can enjoy sledding, tubing, and more. Thanks to the "hooded moving walkway", kids can go directly to the top of the park without any effort.
The Kids Park can also be used for kids' skiing and snowboarding practice.
You can enjoy sledding, tubing, and more. Thanks to the "hooded moving walkway", kids can go directly to the top of the park without any effort.
The Kids Park can also be used for kids' skiing and snowboarding practice.
What are the motion recorders and kicker recorders?
"Action Recorder" is a system that allows you to record your own skiing session with your time,
and immediately check it.
For details on how to use it, please go to the "Service" section→ Check the Inawashiro Ski Resort Unique Facilities page .
and immediately check it.
For details on how to use it, please go to the "Service" section→ Check the Inawashiro Ski Resort Unique Facilities page .
Can I use the clear dome even if I don't ski?
You can use it, but a lift ticket is required.
Which clear domes offer the best view to watch fireworks?
These
②, ③ and ⑥ are recommended.
I want to send my luggage to the resort. Is that possible?
Yes, it is.
For details, please refer to the "Service" section→ Check the "shipping luggage to the resort" page .
For details, please refer to the "Service" section→ Check the "shipping luggage to the resort" page .
Can I use Inawashiro Ski Resort Premium e-coupons?
You can use them for lift tickets, rentals, and shop purchases (excluding hometown tax e-coupons).
They cannot be used at restaurants (except at specific locations).
It can also be used as an online payment method for advance reservation of rentals, personal break areas, clear domes, and slopeside tents.
They cannot be used at restaurants (except at specific locations).
It can also be used as an online payment method for advance reservation of rentals, personal break areas, clear domes, and slopeside tents.
